Medpro Solutions: Innovating Healthcare, Elevating Lives
Welcome to Medpro Solutions Medical Equipment Trading LLC. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our platform. If you do not agree, please refrain from using our services.
1. General Terms
1.1 These Terms and Conditions govern your use of our website, products, and services. By using our platform, you accept these terms in full.
1.2 Medpro Solutions reserves the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of the website constitutes acceptance of the updated terms.
1.3 You must be at least 18 years old to use our services.
2. Products and Services
2.1 Medpro Solutions provides medical, surgical, and laboratory supplies. All products are subject to availability and may be discontinued or replaced without prior notice.
2.2 We strive to ensure product descriptions, pricing, and availability are accurate. However, errors may occur, and we reserve the right to correct inaccuracies without liability.
3. Orders and Payment
3.1 Orders can be placed through our website or customer care. By placing an order, you agree to purchase the selected products under these terms.
3.2 Payment must be made in full at the time of purchase. Accepted payment methods will be specified during the checkout process.
3.3 Medpro Solutions reserves the right to cancel or refuse any order for reasons including, but not limited to, product unavailability, inaccuracies, or suspected fraudulent activity.
4. Shipping and Delivery
4.1 We aim to deliver orders promptly, but delivery times may vary based on location and product availability. Any delivery estimates provided are not guaranteed.
4.2 Risk of loss or damage to the products passes to you upon delivery. Please inspect the package upon receipt and report any damage or missing items within 48 hours.
5. Returns and Refunds
5.1 If you are unsatisfied with a product, you may be eligible for a return or exchange. Please refer to our Return Policy for detailed instructions.
5.2 Refunds will be issued to the original payment method after the returned product passes inspection and approval.
6. Warranty and Liability
6.1 Products are covered by manufacturer warranties, where applicable. Medpro Solutions does not provide additional warranties unless explicitly stated.
6.2 To the fullest extent permitted by law, Medpro Solutions is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
7. Intellectual Property
7.1 All content on our website, including text, images, logos, and graphics, is the property of Medpro Solutions or its licensors and is protected by copyright and trademark laws.
7.2 Unauthorized use, reproduction, or distribution of any content is prohibited without prior written consent.
8. Privacy Policy
8.1 We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
9. Governing Law
9.1 These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the UAE courts.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
Email: support@medprosolutions.co
